E98 Privacy Policy — Your Information Is Completely Safe With Us

E98 (e98.onl) is an internationally licensed online gaming platform. This Privacy Policy explains how we collect, store, use, and protect the personal information of users on our website and services.

By using the e98 website or app, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.

This Privacy Policy is part of e98's Terms and Conditionsan integral part of. Both documents should be read together.

E98 collects certain personal information to deliver its services. We only collect what is strictly necessary. Details are outlined below:

We do not collect sensitive data such as religion, political views, or health information. Full payment card numbers are never stored on our servers.

E98 uses the data it collects for the specific purposes listed below. No information is ever used outside of these approved purposes:

• Account Creation & Management: To complete the registration process, ensure login security, and manage account settings.
• Financial Transaction Processing: Payment information is required to process deposits, send withdrawals, and distribute bonuses.
• Identity Verification (KYC): Government ID verification is carried out to meet legal obligations and prevent fraud.
• Customer Support: Your contact details are used to resolve issues and manage support tickets.
• Platform Security: Technical data is used to detect unusual activity and prevent hacking or fraud.
• Marketing communications: With your consent, we send emails about promotions and offers. You can unsubscribe at any time.
• Responsible Gaming: To analyze gaming behavior, identify potential issues early, and provide support to users.

The most important aspect of e98's Privacy Policy is this — we do not sell your data. However, limited information may need to be shared in specific circumstances:

• Payment Processors: Only the information required to process transactions is shared with Mobile Banking, Nagad, Rocket, or your bank.
• Regulatory Authorities: Data may be disclosed in response to valid requests from licensing authorities or law enforcement agencies.
• Technology Partners: Cloud storage or security software providers may have limited access to technical data — however, they are bound by our confidentiality agreement.
• Fraud Prevention: Data may be shared with relevant authorities to assist in investigations related to money laundering or cybercrime.

The e98 website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring security — the platform cannot function without them.
• Functional Cookies: Used to remember your preferred language, theme, or settings.
• Analytics cookies: This data is completely anonymized and used only to understand which parts of the platform are most frequently used.
• Security Cookies: To detect unusual login activity on the same account from multiple devices.

You can block cookies from your browser settings, though this may limit certain platform features.

E98 follows industry-leading security practices to keep your personal information safe. This section of our Privacy Policy is especially important:

• 256-bit SSL Encryption: All data transmitted on the platform is fully encrypted in transit — no third party can intercept or read it.
• Two-Factor Authentication (2FA): An additional layer of security is available to protect your account at login.
• Regular Security Audits: Independent third-party security experts conduct regular audits of our systems.
• Restricted access: Only authorized personnel can access data on a need-to-know basis, and every access is logged.
• Data Backup: Critical data is kept in secure backups to prevent loss in the event of a technical failure.

E98 does not store your information indefinitely. Each type of data has a defined retention period:

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for up to 5 years after account closure due to legal obligations.
• KYC documents may be retained for up to 3 years after account closure.
• Technical logs are automatically deleted after 90 days.
• If you withdraw your marketing consent, any data used for that purpose will be deleted immediately.

Under e98's Privacy Policy, you have the following rights over your own data. To exercise any of these rights, please contact our support team:

• Right to Access: You may request to see what information we hold about you.
• Right to rectification: You can request that incorrect or outdated information be corrected.
• Right to erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop processing your data for a specific purpose.
• Right to portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can object to your data being used for marketing purposes.

Requests are typically responded to within 30 days. For complex cases, the timeframe may be extended — you will be notified if so.

E98 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age is verified at the time of registration.
• If we become aware that any personal data from a minor has been collected accidentally, it will be deleted immediately and the account will be closed.
• If parents believe their child has registered by mistake, please contact support immediately.

The e98 platform may integrate certain third-party services such as payment gateways or game providers. These services have their own privacy policies.

• We recommend reading the privacy policy of any third-party service before accessing it.
• E98 is not responsible for how third parties use data.
• All partners we work with comply with GDPR and international data protection standards.

E98 may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• Minor Changes: The "Last Updated" date at the top of this page will be revised accordingly.
• Moderate changes: A notification will be displayed each time you log in to the platform.
• Major changes: Advance notice will be sent to your registered email and your consent will be obtained before the new policy takes effect.

If you continue using the platform after an updated policy takes effect, you will be considered to have accepted the new terms. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our data protection team typically responds within 24–48 hours.

Our support team is always available to assist you. We treat every privacy-related request with the utmost importance and work to resolve it as quickly as possible.